• Knowing when to let go of a medical staff
    Getting fired is a very unpleasant thing, but it is equally hard to be the person who has to perform the termination. However, in the tough working world, the fact remains that when it is necessary to let an employee go, there is no choice other than to settle it as peaceably as possible.
  • 4 major types of operational waste that hospital employees must eliminate
    Taiichi Ohno, a prominent figure better known as the father of Toyota Production System (TPS) was also well-known for developing a lean manufacturing framework. In lean manufacturing, there are several types of waste that are applicable to healthcare operations.
  • The influence of word choices in patient-doctor communications
    Communication between doctors and patients could be affected by choice of words they use. It is important for doctors to bear in mind the effects of words and use it to their advantage when communicating with their patients for better healthcare outcomes.
  • The role of nurses in preventing violence against women
    One in ten women in Singapore has experienced physical violence or abuse by a male, as reported by the Association of Women for Action and Research (AWARE).Many cases of domestic violence go unreported as many victims try to cover up the abuse – only 23% of the local women who had experienced domestic abuse filed official reports. What can nurses do to help these victims?
  • Nurses: the importance of hands-on training
    Ever since they were nursing students, nurses have been exposed to and taught through hands-on training. It is considered the best method for nurses to keep improving their skills.
  • Are Singaporean doctors being overwhelmed by local medical demands?
    More than one-quarter of doctors in Singapore’s public healthcare sector is made up of foreigners. This may indicate an underlying issue of high levels of stress for local doctors, which have steered the locals away from pursuing medicine as a career path.
  • Do small practices have a place in the future of healthcare?
    Solo and small practices are on a decline, as the integration of hospitals with physicians grows, including joint venture, physician-hospital organisations and physician practices were purchased by hospitals. But what exactly is lost as small practices disappear?
  • Between love and duty: How can HCPs deal with broken promises due to medical emergencies
    Time with your loved ones is always precious, because all too often your time is spend caring for your patients instead. Even then, it can be taken from you at a moment’s notice – especially when an emergency arises back in the hospital.
  • What to do upon receiving complaints about your healthcare staff?
    No medical practice is immune from complaints from patients. As the owner of a medical practice, it would be most unusual to not have received any sort of complaint, whether big or small, about your medical practice, your staff members, or even you yourself. It is important to handle these complaints well, because no matter how trivial they may seem at first, they have the potential to ruin the reputation of your medical practice.
  • Given a choice, would you choose medicine all over again?
    Career and life choices are very personal, but a career in medicine, with its intense training path and less-than-appealing lifestyle is widely regarded in a negative light. Even so, many are willing to move mountains to join the profession.
  • How To Market Your Medical Practice
    There are many undifferentiated commodities available in the market, marketing is needed to brand your product and attract consumers. Furthermore, marketing helps to capture your patients' attention. If you have just established your medical practice, here are the ways in which you can market it.
  • Bullies of the hospital vs. medical students
    Where is the line between ‘strict teaching methods’ and downright abusing medical students? The often hushed-up topic of supervisor abuse towards students needs to be brought to light for the greater good of medicine.
  • Why doctors should be trained to lead hospitals
    Healthcare in the modern era requires excellent leadership from doctors who were once viewed as "heroic lone healers" and ill-prepared for leadership roles. This has recently changed as the best hospitals are physician-led.