There are so many common misconceptions when it comes to patient engagement. For far too long, medical staffs were led to believe that these myths were the result of extensive research. Some staff even followed these myths thinking they were the gospel truth.

1. Change is not good

It has been thought that change is not good for patient engagement. That is not true as not all change has proven to be negative since there are different ways of doing things that are new and better.

It is not a myth that change is not good for patient engagement and that only the traditional way works. If applied properly, change is good as it can improve patient care.

2. Doctors do not want more interaction with patients

It is a myth that doctors do not enjoy interacting with patients more than needed. A doctor has a lot of responsibility, aside from interacting with the patient. But even that does not change the fact that doctors do want to interact more to find out about their patients, if they have another professional helping them on the job.

3. Technology is not for all patients

The myth that only certain groups of people, such as the Millennials, can understand technology is false. A lot of senior patients have used technology in regards to their health. Technology is not just for the millennials patients, but for everyone else too.

4. Not enough data on patient engagement

To understand how patient engagement works, there needs to be enough data researched and compiled. There is this perception that there is not enough data around patient engagement that can help make medical officers understand it better. It is not entirely a myth, but it is just that not enough research has been conducted around this topic.

5. Technology takes away human emotions and relationships

Since technology has been moving forward, it has always been assumed that people will forget how to express themselves and as a result, they will end up messing up their relationships. Contrary to popular belief, technology has not made patient engagement emotionless and less empathic. Empathy is very much present and fueled in today’s world and in the medical world as well.

6. Experience and satisfaction are the same for patients

The satisfaction of patients does not necessary guarantee that they have had a good experience. A lot more work and research are needed to figure out how exactly a patient’s experience is measured. For now, experience and satisfaction were found to not correlate with one another.

7. Bigger budget needed for better patient experience

It is not true that a bigger budget is needed to create a better patient experience. Many factors play a big part in ensuring a good patient engagement, including more ways that can be designed to help everything come together for the patients on an emotional level.

8. Doctors will know exactly what patients want

By working together with the patients, doctors are able to get a deeper understanding of them and can then provide their patients with the best care available. However, patients themselves need to be upfront with their doctors in letting them know their concerns and doubts about the treatment, and allowing doctors to address them. MIMS

Read more:
5 ways to maximise patient engagement
5 things for doctors to be aware of during a patient’s visit
Helping patients participate in medical decision-making

Sources:
http://www.physicianspractice.com/himss2017/dispelling-major-myths-about-patient-engagement
http://www.beckershospitalreview.com/hospital-management-administration/debunking-3-myths-about-the-patient-experience.html