Here are a few ways in which healthcare providers may be unintentionally making their patients’ experience a bad one.
1. Limiting interaction to official dutiesHealthcare professionals are known to be busy and have little time to spare. Due to this, they may talk to their patients only when necessary. However, patients may feel lonely or want to talk to someone. This is especially so if they seldom have visitors who come to see them at
2. Being cold and unfriendly when talking to patientsHealthcare providers need to be aware of their tone and body language when talking to their patients. They should frequently put on a smile and make eye contact so that patients are aware that they are listening intently. Furthermore, it is good to note that the gestures that healthcare providers use together with how they address patients signal to them how much they are being respected. For this reason, they should always ask their patients how they wish to be addressed. Many patients, especially those of the younger generation, feel more comfortable being called by their first name.
3. Excluding patients when talking about their illness with them aroundSometimes, healthcare providers
4. Being hasty when treating patientsHealthcare providers are often made to work in a demanding and fast-paced environment. If they are not careful, they may end up compromising on patient care. Small but vital signs may be missed, causing patients to be given the wrong method of treatment. In addition, it is important that healthcare professionals do not become indifferent to the discomfort and pain that their patients experience. While efficiency is useful and needed in
Apart from providing basic medical care to patients, healthcare professionals should see to it that their patients are enjoying their stay at the hospital. By making improvements in the way they care for patients, they will have a more pleasant time, which may even help them to recover faster. MIMS
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